Customer Support

Free Shipping

 

Free Shipping

 

We offer free FedEx 2Day shipping, subject to certain restrictions, as follows:

  • Shipping destinations within the US

    Minimum order to qualify for free FedEx 2-Day shipping: $250

  • Shipping destinations outside the US
    (Australia, Belgium, Canada, Germany, Ireland, Netherlands, New Zealand, Sweden, UK)

    Minimum order to qualify for free FedEx International Priority shipping: $500

On each page you'll find a link labeled "Determine Shipping and Sales Tax" near the shopping cart. Complete your address information to calculate the shipping cost and taxes based upon your cart contents.  Shipping charges will register as zero when the minimum order size for your location is reached.

 

Other Shipping Notes

 

If your order contains two items with different "ships within" times, they will ship together, adhering to the longer interval. Your shipping costs at checkout will reflect the combined rate.

 

All orders are fully insured during transit.

 

Signatures are required for delivery. Since a signature is required, it may be more convenient for you to have your order held at a FedEx station or a FedEx Office Print & Ship Center (formerly Kinko's) for pickup. This free service is also useful if you need discreet delivery to preserve a surprise. Just ask.

 

Please note that shipping selections do not impact the time to make your jewelry. Check each product description for 'ships within' estimates. If time is short, please contact us. We'll do our best to help!

 

At this time, we routinely ship only to Australia, Belgium, Canada, Germany, Ireland, Netherlands, New Zealand, Sweden, and the UK. Please contact us if your needs involve another destination. Also, please see the Tax page on this website for important tax information regarding international shipments.